Frequently Asked

Questions

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  • What if I move or cancel my services?

    At Vowel Inc. we believe you should only pay for savings that you actually realize, so if you cancel or move just let us know and we’ll stop billing immediately.

  • What personal or financial information do you need?

    For most cases, we only require a copy of the most recent month’s bill to get started. If we need anything else we’ll just shoot you an email.

  • How much does it cost?

    We charge nothing up front and instead simply split the savings we’re able to find you fifty-fifty. We cost absolutely nothing if we can’t find you savings, so our customers can only stand to save.

     

  • How do you negotiate for me?

    To save you some trouble we just use the name and information provided on the bill to access your account and negotiate on your behalf. If you’d prefer otherwise you may also call your provider and add us as an authorized user of the account instead.

  • Will you change my services?

    Our goal is to reduce every bill without ever modifying the services you are getting. However, if we can get you significant savings by entering a contract or through a minor downgrade we will at least give you that option, but we will never change anything without your direct go-ahead.

  • How long will it take?

    We’ll start working as soon as we receive your bills and update you when we’ve gotten you the lowest rate available. We finish most bill negotiations within one billing cycle but if you’d like to check the current status of any particular bill, just email or call, and we’ll fill you in!

     

  • What bills can you work on?

    We work on almost any recurring bills that you have! The bills we work on most regularly include cable, cell phone, internet, landlines, satellite television and radio, home security/alarm services, even newspaper subscriptions. For the bills that we don’t work on, please look at the FAQ answer for Are there any bills you won’t work on?

     

  • How do you get paid?

    Once we’ve got savings locked in, we’ll send you an email to let you know how much we’ve saved! Then, we split the savings with you right down the middle. You choose whether you’d rather pay upfront or monthly and we’ll shoot over an invoice. You can pay through the invoice with any major card or use PayPal, check, bill pay, really anything you want! If you move or cancel your service, just let us know and we won’t charge you for any savings you don’t receive.

     

  • Can you cancel my service for me?

    Absolutely! If you don’t want to go through the hassle of cancelling a bill yourself, we’d be happy to do it for you. Since we’re not negotiating a monthly rate and can’t split the savings, we just charge a $25 flat fee for cancelling the service for you. If you’re locked into a contract with an early termination fee, we’re always happy to take them on and charge like normal instead!

     

  • Are there any bills you won't work on?

    There are several bills that we are not yet set up to work on yet, though we’re working to expand our negotiation services in the future! That means that unfortunately we cannot help with medical bills, insurance bills and claims, credit cards, mortgage and rent payments, debt services, legal fees, or car payments.

     

What if I move or cancel my services?

At Vowel Inc. we believe you should only pay for savings that you actually realize, so if you cancel or move just let us know and we’ll stop billing immediately.

 

What personal or financial information do you need?

For most cases, we only require a copy of the most recent month’s bill to get started. If we need anything else we’ll just shoot you an email.

 

How much does it cost?

We charge nothing up front and instead simply split the savings we’re able to find you fifty-fifty. We cost absolutely nothing if we can’t find you savings, so our customers can only stand to save.

 

How do you negotiate for me?

To save you some trouble we just use the name and information provided on the bill to access your account and negotiate on your behalf. If you’d prefer otherwise you may also call your provider and add us as an authorized user of the account instead.

 

Will my services change?

Our goal is to reduce every bill without ever modifying the services you are getting. However, if we achieve significant savings by entering a contract or through a minor downgrade

we will at least give you that option, but we will never change anything without your direct go-ahead.

 

What bills can you work on?

We focus on telecommunications, but are also able to do most recurring bills you might have. We can do cable, cell phone, landlines, internet, radio, alarm systems, and more. If you aren't sure and we'll give it a go risk free.

 

How long will it take?

We start working on your bill as soon as we recieve it. After your review and finalization of the savings the whole process usually takes less than a week.

 

How do you get paid?

We split the savings fifty-fifty, so after you recieve your next month's bill and we can confirm the savings we'll email you an invoice which you can pay with any maor credit card. You have the option of paying monthly or paying the entire savings upfront.

 

Can you cancel my service for me?

We can cancel any of your services on your behalf. If you are auditing other bills simultaneously we'll do it for free and, if not, we just charge a flat $15 fee.

 

Are there any bills you won't work on?

While we hope to expand in the future, we can't audit medical bills insurance bills and claims, credit cards, mortgage and rent payments, debt services, legal fees, or car payments as of yet.